This Could Be You
Since our foray into the business 23 years ago, our customers have told us they save many times our fee when considering the financial impact of the service we provide, not to mention the reduced legal exposure resulting from the policies we help set into motion.
On top of that, their travelers are happy, too - happy to use the preferred providers and happy to use the required travel agency. That's a big deal when it comes to maintaining the professional atmosphere required to retain a quality workforce.
A few customer comments:
"I have known Grant for several years and he has consistently demonstrated an eye for detail and a sensitivity to his clients needs. He is intelligent, perceptive, and seeks to enhance his development and learning. Grant is sensitive to customer needs and is able to balance new technology in meeting those needs. He makes it easy for customers to understand the impact of new technology in a space where it can be challenging to make sense of the "new stuff." Grant is a valued partner."

Michael Lyons
Regional Head of Travel Services, HSBC
"Grant has been an excellent executive to partner with. His knowledge of the industry is beyond his peers and his work ethic is second to none. He takes time to understand his clients needs and many times points out needs I didn't know I had. He helped my company transition a global program to a new provider and went above and beyond to insure success. His negotiating skills are top notch and his clients are always in a better position when his work is complete. Most importantly, Grant understands the different level of needs in his travelers and has a very professional approach to all levels of employee's. I highly recommend Grant and will continue to use his company when we need assistance."

Philip Angelechio, CCE, ICCE
Director of Global Sourcing at ESCO Corporation
"I have worked with Grant both recently and in the past and have found that he is extremely knowledgeable, innovative and client focused with regards to corporate travel. His ability to discern and understand the complexities and changing dynamics of the travel industry as a means to assist the goals of his clients is invaluable. I highly recommend Grant as an individual who can assist anyone seeking to advance and maximize their travel program."

Paul Hogan
Global Operations Director
Transatlantic Reinsurance Company
"I have worked with Grant on several travel management projects over the last couple of years and he is extremely valuable to our company. He consistently delivers new ideas, solutions and cost saving opportunities to better improve our corporate travel programs through working with our internal and external stakeholders. We continue to utilize Grant's expertise to this day and beyond. I would not hesitate to recommend Grant for your organization's travel management needs."

Kelly Davis
Operations and Project Management
"Having had the pleasure of working with J Grant Caplan at several companies, I can highly recommend him on several levels. His knowledge, passion for the industry, and incredible global industry network make him a truly valuable asset to any organizations travel consultant requirements."

Craig Banikowski
Senior Manager
Amgen Global Travel Services
Contact us for an expansive list of references.
Who We Are
Travel Consulted is a new, full-service firm with a legacy of success in the industry. Spearheaded by Grant Caplan, a travel industry veteran of more than 20 years, Travel Consulted offers global travel management consulting with a hands-on approach. Whether you need help for a short time or you require a long-term travel buyer, our professionals strive to add many times more value to your company than the fee you'd pay - at a cost well lower than an experienced, full-time travel manager!
Our small size offers efficient, client-driven results without offshore servicing and the partner products that create the bias that so many other firms have. On top of that, Travel Consulted designs custom travel programs that can have anything from basic service to concierge-level amenities.
Contact us to learn how we've impacted clients of all sizes - many of them Fortune Global 500 companies.
Grant Caplan
J. Grant Caplan is the President of Travel Consulted, supporting and leading engagements across multiple business lines, including program management, sourcing, strategy, air, hotel, and payment and expense programs.
With 23 years of diverse travel and technology industry experience, Grant works primarily with Fortune Global 500 companies. His expertise includes global TMC services, travel technology plus global agency and program integration. Prior to founding Travel Consulted, Grant's experience included two years with TCG Consulting, 13 years as a founding partner of Consulting Strategies, and eight years involved with technology groundbreaking in the travel industry.
Grant has served on Global Business Travel Association's Travel Technology Committee and has served as a featured speaker at many travel industry events, including multiple presentations for GBTA's Mexico chapter. He has been quoted and published numerous times in The New York Times, U.S. Business Review, The Washington Post, Business Travel Executive, Business Travel News and other trade publications.
Grant earned his Bachelor of Arts degree in political science from American University in Washington, D.C. and worked for several years on Capitol Hill within the U.S. House of Representatives.

J. Grant Caplan
President
Travel Consulted
Betty Grogan
Betty Grogan is a highly-achieved, veteran travel manager, who has created and executed managed travel programs which have resulted in cost savings and cost avoidance of millions of dollars. She is well established in the travel industry as a Subject Matter Expert, mentor and is highly consulted by her peers. As part of being a resource to her community in the Pacific Northwest of the US, she has become a senior member of the Board of Directors of OBTA, the Oregon Business Travel Association. Betty has had experience in both medical and manufacturing, two industries that lend themselves well to working on projects for other industries. Betty could even be your part-time travel manager, improving your program significantly in a few hours per month, either working beside a very accomplished travel manager or on her own.
Betty is passionate about photography and capturing everyday life and her travels through photos, then creating scrapbooks of those moments to preserve her family's history for generations.
Betty Grogan
Travel Consulted
Ann Parsons
Ann Parsons has extensive history in the Corporate Travel industry as a travel buyer and manager for corporations, such as the Microsoft Corporation, as well as employment at travel management companies, such as American Express Business Travel. She has been in the travel industry for over 25 years.
Ann's career for the last 18 years includes travel program management, vendor procurement, travel operations and travel technology. She also has implemented and managed corporate card programs. Having worked for technology corporations as a travel manager, she is well versed in selecting and implementation of technologies that enhance the travel experience. She has selected and implemented several on-line booking tools around the globe.
While employed at travel management firms, she worked on enhancing the travel booking experience, both for travel agents as well as the traveler. She also has experience in people management. Ann is a member of Global Business Travel Association (GBTA) and has served on their Technology Committee. She has recently served as Vice-President of the local chapter of GBTA as well as chairing several education seminars and fundraisers for the chapter.

Ann Parsons
Travel Consulted
Andrew McRoberts
Andrew McRoberts is a business advisor in Strategic Meetings Management (SMM) as well as meeting tracking and attendee management tools. He has worked in hospitality, meeting and events for over 20 years serving the professional services industry. While at Ernst & Young (EY) he implemented SMM programs in Canada and Latin America and the U.S., and deployed a meeting tracking tool globally that consolidated buying power and improved business processes as the Americas Meetings & Events and Global Process Leader. Prior to that, Andrew composed and managed SMM strategy in the U.S. and oversaw key account manager relationships with stakeholders improving client service. He expanded a team of five handling 100 national meetings to a team of 50+ that managed 5,000 meetings as EY's U.S. Director, Meeting & Event Services.
Throughout his career, he has led numerous; high profile client events as well as the EY Chairman and CEO executive meetings. He has supervised multiple procurement and change management initiatives for meeting tracking and registration applications and has vast experience in improving efficiencies and reducing costs.
Andrew spent the majority of his professional career in the greater New York City area and currently resides in Raleigh, North Carolina with his wife and son.

Andrew McRoberts
Travel Consulted